1. Introduction
By downloading, registering, or using Taskcent (the “App” or “Service”), you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Service. We are committed to protecting your privacy, complying with applicable laws, and being transparent about how your data is handled.
2. Information We Collect
(a) Information You Provide Directly
When you use Taskcent you may provide:
- Full name, username, email address, and age.
- Demographic details such as gender, region, or employment (to improve survey matching).
- Payment details for reward processing (e.g., PayPal, gift card details, or bank information).
- Responses, survey answers, and feedback you submit.
- Messages you send to support or in-app communications.
(b) Information Collected Automatically
We and our service providers may automatically collect:
- Device information: model, OS version, unique device identifiers, advertising ID.
- Log data: IP address, browser type, crash logs, session duration, activity patterns.
- Usage data: tasks attempted, games played, time in-app, rewards earned.
- Location data: approximate or precise location if you enable location services.
- Tracking: cookies, SDKs, pixels, and web beacons used to measure engagement and deliver offers.
(c) Information from Third Parties
Partners (survey and game providers) and analytics services may share information about your participation, eligibility, or aggregated usage statistics.
3. How We Use Your Information
We process information to:
- Operate, maintain, and provide the Service.
- Match you with relevant surveys, polls, and offers.
- Process payments, rewards, and redemptions.
- Improve and personalize your experience.
- Send service messages, support responses, or promotional messages if you opt in.
- Detect and prevent fraud or abuse.
- Comply with legal, tax, and regulatory obligations.
4. Sharing of Information
We do not sell your personal information. We may, however, share data in these situations:
- Survey & Game Partners: to verify participation and reward status.
- Service Providers: vendors for hosting, payments, analytics, or customer support.
- Legal & Compliance: when required by law or legal process.
- Business Transfers: in connection with a merger, acquisition, or sale of assets.
- With Consent: where you explicitly agree to third-party offers or integrations.
5. International Data Protection Compliance
(a) GDPR — EU/EEA Users
EU/EEA users have rights including access, correction, deletion, objection to processing, and data portability. Our lawful bases include consent, contract performance, legitimate interests, and legal obligations.
(b) UK Data Protection
UK users have rights similar to GDPR; we honor those rights as applicable under UK law.
(c) CCPA — California Residents
California residents may request information about categories of personal data collected and disclosed, request deletion (subject to exceptions), and opt out of the sale of data (we do not sell personal data). To submit requests: taskcent-support@pollreach.com with subject line: "California Privacy Rights Request."
(d) COPPA — Children’s Privacy
Taskcent is not intended for children under 13. We do not knowingly collect data from children under 13. If we learn of such collection, we will delete the data promptly.
(e) Other Local Laws
We comply with applicable privacy laws in jurisdictions where we operate. Specific rights and remedies may vary by country.
6. Security of Data
We use commercially reasonable technical and organizational measures (encryption, secure storage, limited access) to protect personal data. No system is completely secure; absolute security cannot be guaranteed.
7. Data Retention
We retain personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Anonymized or aggregated data may be retained indefinitely for analytics.
8. Your Rights & Choices
Depending on your location, you may:
- Access or request a copy of your personal data.
- Update or correct inaccuracies.
- Request deletion of your account and data.
- Opt out of marketing communications.
- Withdraw consent previously given.
- Disable cookies or device permissions in your settings.
Requests can be made in-app or via taskcent-support@pollreach.com.
9. Third-Party Services & Links
The Service may link to or integrate with third-party websites, surveys, and games. We are not responsible for their privacy practices. Please review third-party privacy policies before using such services.
10. Cookies & Tracking Technologies
We use cookies, SDKs, and tracking identifiers for authentication, analytics, delivering personalized offers, and fraud prevention. You can disable cookies in your browser or device settings, though some features may not function properly.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. When we do, we will post the revised policy in the app and on our website with a new "Effective Date". We recommend checking this page from time to time.
12. Contact Us
If you have questions or wish to exercise your privacy rights, contact us at:
Email: taskcent-support@pollreach.com
Address: PollReach, LLC • 1021 E Lincolnway Suite #7725 • Cheyenne, WY 82001 • United
States